Claim AssistanceHelp with your insurance claim
Making Your Life A Little Bit Easier
Before you decide whether to go through insurance, let us evaluate the damage and advise you on the best course of action.
By contacting Premier Coachworks first we can assist you with your claim and will liaise with your insurers on your behalf, making your already stressful experience that little bit easier.
Don’t let your insurer bully you into using their repairer.
As per the Vehicle Body Repairers Association:
It’s your car and your choice where you have it repaired. The Office of Fair Trading, Association of British Insurers and Financial Services Authority all agree that it is your right to choose who repairs your car
As a customer you:
- Need only one estimate
- Choose where your repairs are carried out
- Are entitled by law to hire a suitable replacement car (subject to conditions)
- Are entitled to reimbursement of any financial loss.
Be Aware of Some Insurance Policies
Some insurance company policies state the following regarding their approved repairer schemes.
They may say:
"You must use one of our appointed garages"
"Repairs not guaranteed when electing your own repairer"
"Repairers working to a fixed price scheme"
"There's no courtesy car provision when electing your own repairer"
"Use of non-genuine parts, not manufacturer’s quality"
For claims made easy
call us on 01484 545777